Enterprise FoodTech — The Matrix Is Coming

 

 

 

 

 

Wondering what the future of enterprise food services holds? Get ready, because 2019 and beyond would see some amazing things to bring to the table. The consumer-related food tech advancements that we have seen in the previous decades are truly exciting, but the enterprises continue to be on outdated systems. We predict that enterprise legacy systems will pale in comparison to the types of innovative food technologies & services that will be created in the coming years which will have a deep impact on an employee choice, convenience, and overall food experience.

While it is impossible to say how the future will unfold for sure, with close to a decade of our deep customer knowledge & the data insights, we expect to see and be part of building disruptive products & services. Focusing on leveraging the rapidly advancing fields like the cloud kitchens, food robots, waste management, IOTs and deep learning frameworks in a manner that will improve the health of every enterprise, individual, food supply chain ecosystem. It will also assist in ensuring consistent food security around the globe.

Here’s what we are envisioning,

  1. Cloud Cafeterias

Traditionally, employers would hire one caterer for a year-long contract, bringing food to the office canteen for employees to purchase. Even when it’s good, it’s the same thing every time. There are multiple use cases of an employee where food ordering and expectation standards differ. To bring innovation, imagine daily food served by a different caterer while still having just one vendor to handle the contract and end-to-end services. This allows for food variety where your corporation could do a food trial from a pool of caterers, home chefs who have the capabilities to serve for smaller companies and shortlist different caterers who could bring in daily food on a rotation basis. We like to call this concept “Cloud Cafeterias” where we create a pool of cloud caterer brands, get array of menu options like a healthy meal, local or global cuisine based specialties and satisfy the taste buds of your employees and delegates. While providing the variety, collecting daily feedback from the employees allows you to improve performance & experience. As we know the preferences of the employees, individual custom menus being available on daily basis, systematic suggestions and ordering will be a reality soon.

2. Food Robots

From restaurants to grocery stores, robots will play an increasingly important role in the way we prepare and get our food. And since robots can run 24 hours a day, they are the perfect solution for making food and even food deliveries on demand, all around the clock. We are already seeing them in places like Spyce, Caliburger, Creator, and Cafe X.

Now things are moving from pilot programs and tests to become integrated into our everyday lives. We are bound to see these revolutions coming into the office’s captive cafeterias and kitchens as well. Restaurants of high-traffic and high-volume locales will be the first to dive deep into the robotics games. Be ready to see food robots in corporate offices, airports and food courts in malls. Need a visual? Check out below the video.

3. Enterprise Health Report

As the old saying goes, “You are what you eat.” With more and more employees ordering their daily office meals online, the data insights can show us what kinds of eating habits they have. When you compile this data together for each organization, an enterprise health report can be crafted. This way, your company can know the overall health and wellness of your employees compared to other companies. By encouraging healthy eating habits, you can encourage healthier employees that are more productive. They will need less sick days and will be less likely to suffer from major health issues which will keep health insurance costs lower.

One aspect of future food technology that is sure to take hold is the adoption of rebate-enabling food journals by health insurance providers. As an individual’s diet is one of the greatest ways to determine their overall health and risk factors for serious diseases, we wholly expect health insurance providers to create a system where the upkeep of an accurate food journal could potentially lead to lower health insurance rates for those who work to upkeep healthy lifestyles.

4. Food Waste Management

 

 

 

 

With technology on your side, your office can help to minimize food wastage and implement new techniques to reuse food. An example of this is donating the excess to the needy instead of letting perfectly good, unused food go to waste from the office cafeteria.

5. Food Traceability

Ever wonder how much time that banana you’re snacking on takes to travel to where you have purchased it from? What about those seemingly-healthy apples coated in sugary wax? Knowing where our produce comes from is essential for better health.

 

 

 

 

There’s currently a huge demand for food transparency, one where consumers want to know where that banana or apple was picked and how much time it took to arrive at the point of purchase. Blockchain technology is just one approach we’re experimenting with to solve this dilemma. There’s much room for tech-enabled solutions to bring a clearer vision of the foods we eat before we bite into them.

6. Catering Merchant Rating & Ranking

Thanks to the online food discovery and ordering platforms which provide restaurant rating and ranking systems, consumers can provide instant feedback which could help restaurants take action to improve. Likewise, when it comes to the daily office catering industry, there isn’t a systematic way to provide feedback mechanisms. Expect to see this change quickly where all feedback is revealed so that every enterprise can see the caterer infrastructure, employees, and overall service health report to see if they meet proper service standards.

7. Deep Tech

Augmented & Virtual reality, Artificial intelligence (AI) continues to transform office and personal meal journey.

In the coming years, we may be able to take an instant photo of the food being served in the office cafeteria (or anywhere) and know the quality of food through deep image processing techniques. That would be a huge asset to those who want instant information for how many calories they’d be consuming if they were to eat everything in their photo. Through artificial intelligence and machines learning data insights, algorithms can be built to suggest personalized food recommendations.

8. Biryani Machine

 

 

 

 

Everyone loves biryani. Getting it at the touch of a button would be heavenly! Just like the coffee vending machine, dramaticroti maker etc., biryani is the most preferred food item which can be cooked through an assembly machine. It would bring in scale, predictability and more efficiency, plus it would minimize pilferage and wastage. Automating simple repetitive tasks like this are more measurable and benefit everyone.

Embracing food tech doesn’t mean we should fear robots will take over our jobs. After all, there are some things that they just can’t do, like add a personalised human touch. But as we look to mature markets like the US, China, and Europe and watch them move from pilot to adoption phases of deep food tech solutions, it’s getting better and better. Are you ready to taste what’s next?

Sooner than later we all have to build multiple technology enabled products & services and embrace the new wave of foodtech. It’s not a question of if the revolution will happen, and it’s increasingly less of a question as to when the revolution will happen–because it’s already started!

Good to Great – Enterprise catering services

How to stand out with exceptional office catering services –

When it comes to enterprise catering services, it takes more than just delicious and nutritious food options to keep your customers happy. While it’s certainly true that if your culinary creations lack in flavor and variety that it will affect your business, if you don’t provide outstanding customer service, you’re going to negatively affect your bottom line.

So what is the difference between a good office catering service and a great one? Here are the surefire ways to stand out so that you go beyond good into the world of great, and even beyond.

Order your taste — www.foodni.com

Be Innovative

Some of you might be saying to yourselves, “But we’re already great!” There is always room for improvement. What worked for last decade won’t be the same for next decade. People eat with eyes, nose and then with mouth. Presentation, aroma and the taste.

As the technology & consumers evolve with time, we as a caterer must do so too. That means finding better ways to serve our customers with updated kitchens, technology, trained & healthy staff and the appliances as well as rigorous safety and quality standards that are reviewed on a continuous basis. Are you up-to-date on your methods? Could you be doing something even better than you already are? These are the things you must ask of yourself in order to stand out from the throngs of good caterers.

Don’t Forget the Details

Party checklist — Basic flows

The devil lies in the details. When it comes to catering or planning an event, it’s all in the little things. Design a checklist and follow every step without compromising. Those tiny details really matter. So ensuring everything is set up correctly where hungry employees don’t need to search for utensils or walk across the room to get butter for their bread is essential to your success. Additionally, a well-groomed service team that smiles, is pleasant, and can thoroughly answer any questions about the food with complete knowledge all add up to making a great catering experience.

Constantly Exceed Expectations

Whether your catering company is hired by an office to serve food at an event or even on a daily basis, the key thing you should be aiming for is to go above and beyond at all times.

Differentiate from others — Go the extra mile, it’s never crowded
OUTSTANDING FOOD QUALITY WITH ALLURING PRESENTATION PLUS OUTSTANDING SERVICE QUALITY IS EQUAL TO REPEAT BUSINESS.

Does your service team work with the customer to ensure all needs are met? Do they go beyond to anticipate the needs of your customers by having back-up plans at the ready in case something goes wrong? Think of ways that you can do more for your customers and they will always choose you every time they need office catering.

Make Your Customers Look Good

In many situations, when a catering company is called in for an office event such as a meeting or a company party, the best thing you can do is make the contact from the office look good. By being an exceptional caterer with food that delights and service that makes everyone happy, you’ll make them look good at what they do. Focus on working well with these contacts because they will be the ones to hire you again.

Final Thought: Follow Up

Following up with your customer afterward is even more important for your business

One thing you should do to go beyond good to great is to call your client the next day to follow up. You’ll want to find out how everything was for your client, and should something have gone wrong, you can fix it. After all, mistakes happen and it is how we learn.

MAKING MISTAKES RIGHT IS WHAT SETS YOU APART AND MAKES YOU A GREAT CATERER THAT WILL BE CALLED UPON TIME AND TIME AGAIN.

Tales of FoodnI

 

Hey! Have you heard of any company without employees? Why because I haven’t heard of a single one so far. You can hear the companies’ tales by searching in the Internet, but you wouldn’t have heard the stories of every individual working in it.

The best perks of working in startups are you can tell your own tale bud! And I am for once glad I am working in one. Imagine a small group of “unlike minds” working on a single vision, trying to churn new ideas to make the vision work with lots of buzz, flare, emotions, dedication and the best part, wait for it “FUN”!. OH BOY!! I can say it’s my definition of work.

Coming to the Point, this joint is filled with tales of the unsung heroes of FoodnI….

 

Vikas Chandra
Jangaya
Ravi Kumar
Raj Kiran
Sunish Jain